We understand that it’s important to know when your order will arrive. We deliver every week Tuesday to Friday (Weds to Fri on Bank Holiday weeks). You can choose any date within those week days, any month and any year so you can order today for a delivery to arrive next year if you so wished.
All orders are delivered by DPD, your cheese is cut fresh to order, wrapped and packed by hand and delivered the next day. If you provide a mobile number and e-mail address when you place your cheese order, DPD will send you your delivery time so you know exactly when to expect it.
PLEASE NOTE – If you need to change a delivery date you MUST call us, do not contact DPD. You can change the delivery date up to 72 hours before the original delivery date.
We advise customers to leave instructions on where your order can be safely left if out – you will find a delivery notes box on the checkout page for this.
Also if there is no place the parcel can be left safe, DPD will leave it with a neighbour. All of our parcels are on strict instruction to be left safe or with a neighbour if the customer is out.
We suggest sending your cheese to a work address if you feel delivery is difficult or the consignment can’t be left safe.
If you are ordering for a gift or special occasion we advise to always allow an extra 24 hours to allow for any unforeseen courier delays.
On arrival of your cheese, open the box, remove the ice pack (included in the box in warmer months) and put your cuts of cheese in the fridge to chill and firm up after being in transit.
Your delivery cost will be automatically calculated once you input your postcode at the checkout.
Mainland UK – The cost of delivery to the UK is £5.50. Edinburgh, Glasgow and Southern areas of Scotland also qualify for this shipping cost. Orders over £60 will receive free delivery.
Highlands, Islands & Northern Ireland – The cost of delivery to these areas is £16 to £24 depending on location and accessibility. Remote areas may be on a 2 day delivery service.
If you have any issues with your delivery please contact us as soon as possible quoting your order reference number on 01522 511 003 or at firstname.lastname@example.org.